Dealer SevicesAlarm MonitoringWe pride ourselves in retaining team members who are professionally trained in all critical situations. Our team pays attention to detail and troubleshoots as a team for your customers' safety and security.
We offer a "live" person who answers with your personalized company greeting. There is no automated attendant.
Extended Data Entry hoursData changes are accepted 24 hours per day.
Current hours are (may change without notice):
Continuous call logging/recording
Two-way Voice (under construction)
Guard Response -in select areas
Alternate Communications
Access ControlSince approximately 85 percent of alarm monitoring customers do not currently have electronic access control, HID VertX CS is the ideal product for alarm dealers to present to their customers for direct connection to your central station.
For existing customers... CS is a valuable add-on to any existing system, providing a security upgrade that's efficiently managed by Quick Response. Plug and play installation connects from one to 64 access control readers to VertX CS.
For new business... CS adds more value to your central station-based proposals with access control to potential customers, and more recurring revenue in business services for dealers.
Internet MonitoringQuick Response offers affordable, high-security central station communications over the internet, called AlarmNet-i. This works for customers who use their cell phone exclusively, and who also have cable, modem or an alternate internet access. It's reasonably priced, similar to cellular service. Click here to visit AlarmNet-i's website.
Another way we provide secure internet monitoring communications is with DSC's T-Link system. T-Link integrates with our Sur-Gard System III alarm receiver. It provides flexibility and an "always-on", two-way line of communication. Click here to visit DSC's website.
Cellular (AlarmNet-C)AlarmNet C operates over the control channel of the cellular telephone network. At the premises, the radio cellular transceiver is hardwired to the control panel. In the event of an alarm, the radio transmits a signal to the cellular network on its control channel. The actual transmission is accomplished using the same technology that enables any cellular phone to make calls from outside its local areas.
NAPCO NetLinkNetLink- provide primary and /or backup reporting of alarms over a TCIP/IP based network and/or telephone lines (telco). Operators can receive alarms, status and supervisory data via the internet and intranet.
Video MonitoringOzVision is one of the leading, low-cost video monitoring products on the market today. Quick Response has begun to integrate OzVision directly into our automation system. OzVision allows the operator who receives the alarm signal (from the digital communicator) to receive and work the video traffic simultaneously on the same screen. That method of integration speeds up the overall processing of video alarms, while reducing the probability of mistakes related to separated video and digital alarm signals. Click here to visit OzVision's website.
AlarmView Video MonitoringHere’s your opportunity to reap recurring monthly revenue and keep your commercial customers in the security loop.Quick Response Monitoring Alarm Center, partnering with Toshiba America Information Systems, now provides 24/7 Video Verification Service to commercial customers and forward-thinking homeowners. Using the Surveillix line of Digital Video Recorders for both I.P. and analog applications, customers can now monitor activities at their site while Quick Response receives streaming video at the central station. The video transmission interfaces with the alarm monitoring software, allowing immediate viewing of the scene on the monitor’s alarm screen. Learn how AlarmView can work for your bottom line – Call Quick Response today at 1-800-462-5353. Click here to download brochure. |
Secure your future today! | get pdf | 
Secure you future in AlarmView Video Monitoring today! | get pdf | |
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