Frequently Asked Questions About Quick Response MonitoringData DepartmentWhat are Data Department hours? How quickly are Internet changes made? What happens if I submit an Internet change after hours? What if I have an emergency change (it can't wait)?
What are the Data Department hours? The Data Department is available from 7:30 a.m. to 5:30 p.m. EST.
How quickly are Internet changes made? Internet changes are made virtually instantaneous, given a slight time delay.
What happens if I submit Internet changes after hours? Any changes are put in an holding que and reviewed the next business day.
What if I have an emergency that CAN'T wait? When you call, ask for the supervisor in charge and that team member will assist you immediately. |
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