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Why You Should Use Central Station Alarm System Monitoring


Central station alarm system monitoring is a crucial component of any security system. If an alarm system monitored by a central station triggers, skilled operators will receive an alert and take immediate action. Whether it’s a fire, a flood, a burglary, a gas leak, or any other emergency, the central station will dispatch the appropriate authorities to the scene.

This provides an additional layer of protection, which is why all security system integrators should partner with an alarm monitoring service provider.

The Services a Central Station Monitoring System Provides

Central station monitoring services can be used for a variety of purposes. If there is a need for a system to be supervised, this type of system can provide the service. Some of the most common services these systems provide include the following.

  • Fire
  • Security
  • Access Control
  • Personal Emergency Response System (PERS)
  • Cellular/GSM Monitoring
  • Video Monitoring
  • IP Alarm Monitoring
  • Internet of Things (IoT)
    • Environmental
    • Smart Car
    • Crash Detection
    • Industrial Processes
    • Lone Workers

Who Uses Central Station Alarm Monitoring Systems?

Security integrators that want to provide their customers with an additional layer of security would greatly benefit from partnering with a central station alarm monitoring company. The parties who can take advantage of central station alarm monitoring include individual homeowners and property managers, as well as businesses like hospitals, IT firms, factories, warehouses, retail stores, restaurants, hotels, and more. 

Why You Should Invest in Central Station Monitoring Services

Central station monitoring services provide you and your customers the following benefits.

  • They provide immediate emergency assistance
  • They provide around the clock coverage
  • They provide single-stop protection
  • They act as a criminal deterrent
  • They safeguard your reputation
  • They can lead to insurance discounts
  • They save you money in the long term

Provide Immediate Emergency Assistance

Using a central alarm monitoring system means you have a dedicated team standing by to take appropriate action if one of your customer’s alarms activates. These highly-trained professionals are provided with detailed compliance and procedures to minimize the danger or damage through quick reactions. The businesses that deliver central monitoring services also offer other services customized to meet your customer’s specific needs.

Provide Around the Clock Coverage

Not many businesses have the staffing available to monitor their systems or property around the clock. Even if they do, something could fall through the cracks, and the results might be catastrophic. The monitoring team at a central monitoring station, like Quick Response, is always on the job. Your customers will have peace of mind knowing that someone is standing by if one of their alarms triggers. 

Provide Single-Stop Protection

A central monitoring service provides coverage for every part of your customer’s business that needs monitoring. Whether it’s fire alarms, CO sensors, or burglar alarms, you can have a team monitoring everything from a single place. When an alarm goes off, the team will be able to immediately see what type of issue needs to be addressed and take the appropriate action. 

Act as a Criminal Deterrent

Criminals often prey on businesses and properties that don’t have safeguards. They will be far less likely to target your customer’s property if they know that it has 24-hour monitoring by a professional company. If the unthinkable should happen, your monitoring service may be able to collect proof of criminal activity to provide to the authorities.

Safeguard Your Reputation

As a security integrator, your brand’s reputation is everything. Providing 24/7 monitoring services show that you are conscientious, genuinely concerned for your customers’ well-being, and deserving of a positive reputation. People want to partner with a security company they can trust to keep them safe, and our monitoring services will help you keep your customers safe.

Can Lead to Insurance Discounts

Many insurance companies will give discounts to homes and businesses with monitoring systems. Your customers can check with their insurance agents to see what incentives are available.

Save You Money in the Long-Term

If you were to monitor your customer’s systems in-house, you would have to purchase the necessary equipment to do so, as well as hire and train staff to handle the job. You can forgo these costs when you partner with a monitoring service and get excellent service.

How Central Station Alarm Monitoring Services Are Regulated

These services are regulated in the United States by third-party inspection companies, chief among them being The Monitoring Association (TMA), Underwriters Laboratories (UL), and Factory Mutual (FM) Approved.

These companies evaluate central stations to confirm they are operating in accordance with local codes and national standards. If you are searching for a central monitoring service, you should choose one that is approved and listed by one of these companies.

Outside of those core agencies, the company you work with can demonstrate its commitment to service and its customers by being NFPA compliant and a member of the Electronic Security Association (ESA).

Quick Response Offers Professional Central Station Monitoring Services

Now that you understand why you should use a central station alarm monitoring system, choosing the right partner is the critical next step. Quick Response offers industry-leading central station monitoring services at a competitive price.

We adhere to TMA best practices and leverage the most reliable technology to provide our clients with trustworthy services. We act as an extension of your company’s brand, delivering the level of service your customers expect and deserve. Contact us today to learn more about our services!

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